Marketing mix en el sector transporte: una revisión literaria científica 2018 -2023

Autores/as

  • Yasica Mariluz Apaza Quispe Universidad César Vallejo
  • Gysela Mamani Apaza Universidad César Vallejo

DOI:

https://doi.org/10.71727/disciplinares.v3i1.147

Palabras clave:

Marketing Mix, transporte logistico, estrategia de marketing, factores de transporte

Resumen

La revisión bibliográfica examina el marketing mix en el transporte de 2018 a 2023, utilizando
una revisión sistemática de literatura. Se seleccionaron 21 artículos relevantes de plataformas
como Emerald, Science Direct, Scopus y Google Scholar, gestionando citas con Mendeley
Desktop y siguiendo el formato APA 7. Los resultados destacan la importancia de estrategias
de marketing en un mercado competitivo, enfocándose en la satisfacción del cliente y la
adaptación a cambios. Se concluye que el marketing mix, con su enfoque en producto, precio,
distribución y promoción, es crucial para mejorar el rendimiento y satisfacción del cliente en el
transporte, permitiendo la adaptación a demandas cambiantes, impulsando la innovación y
superando desafíos como la digitalización para mantener la competitividad empresarial.

Citas

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Aurambout, J. P., Gkoumas, K., & Ciuffo, B. (2019). Last mile delivery by drones: An estimation of viable market potential and access to citizens across European cities. European Transport Research Review, 11(1), 1–21. https://doi.org/10.1186/S12544-019-0368-2/FIGURES/20

Aurélie, J. (2018). Desafíos para la integración de sistemas de transporte masivo: Manual de Buenas Prácticas. Unión Europea, 2, 86. https://scioteca.caf.com/bitstream/handle/123456789/1403/2%20Desafios%20para%20la%20integracion%20de%20sistemas%20de%20transporte%20masivo-28feb.pdf?sequence=5

Azamatovich, B. T. (2019). Ways of Using Innovative Marketing Technologies in the Passenger Transport System. Asian Journal of Technology & Management Research (AJTMR), 2, 2249–0892. https://ajtmr.com/papers/SplIss2/SplIss2_4.pdf

Bakonyi, Z., Gyurity, E., & Horvath, A. (2019). GreenGo’s new strategy in the carsharing market of Budapest: How can a start-up defend its market against the largest company in the country? Emerald Emerging Markets Case Studies, 9(1), 1–23. https://doi.org/10.1108/EEMCS-05-2018-0070

Bogatyreva, I., & Ilyukhina, L. (2022). Influence of material interest of transportation personnel on the growth of labor productivity. Transportation Research Procedia, 63, 13–20. https://doi.org/10.1016/J.TRPRO.2022.05.002

Campos, M. (2019). Os “altos círculos” no mercado de transportes em São Paulo. Revista Brasileira de Gestão Urbana, 11, 70–82. https://doi.org/10.1590/2175-3369.011.E20170213

Centeno, G. (2018). Servicio de transporte urbano en la ciudad de Lima, análisis y propuesta de mejora de la calidad, con participación de las universidades públicas y privadas. Anales Científicos, 79(1), 49–58. https://doi.org/10.21704/AC.V79I1.1138

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Chinen, K., Matsumoto, M., Liu, C., Tong, P., Han, Y. S., & Endo, H. (2023). Expanding electric-vehicle adoption beyond the national border: Insights for developing marketing policies for global electric-vehicle manufacturers. International Journal of Sustainable Transportation, 17(4), 393–405. https://doi.org/10.1080/15568318.2022.2045652

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Depusoy, J. L., & Mercado, J. (2018). Evaluating the Effectiveness of Marketing Mix Used By Transport Network Vehicle Services. KnE Social Sciences, 3(6), 254–263. https://doi.org/10.18502/KSS.V3I6.2384

Diez, M., Blanco, G., & Prado, R. (2019). Research Challenges in Digital Marketing: Sustainability. Sustainability, 11(10), 28–39. https://doi.org/10.3390/SU11102839

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Edwards, J. R. (2020). The Peaceful Coexistence of Ethics and Quantitative Research. Journal of Business Ethics, 167(1), 31–40. https://doi.org/10.1007/S10551-019-04197-6/METRICS

Figueroa, S., Toala, B., & Quiñonez, C. (2020). El Marketing Mix y su incidencia en el posicionamiento comercial de las Pymes. Polo Del Conocimiento: Revista Científico-Profesional, 5(12), 309–324. https://doi.org/10.23857/pc.v5i12.2050

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Guaita, M., Serdeira, A., Martín, M., & Puertas, M. (2022). Key factors in tourism management to improve competitiveness in Latin America. Academia Revista Latinoamericana de Administración, 35(2), 131–147. https://doi.org/10.1108/ARLA-07-2021-0131/FULL/XML

Hakim, A. A., Sinulingga, S., & Rini, E. S. (2019). A Mixed Marketing Strategy using an Information System to Build Customer Relationships in the Logistics Sector. Advances in Economics, Business and Management Research, 294–299. https://doi.org/10.2991/ICOI-19.2019.50

Hayat, K., Jan, S., Shah, F. A., Nadeem, A., & Raza, W. (2019). Impact of Green Marketing Mix (4Ps) on Firm Performance: Insights from Industrial Sector Peshawar, Pakistan. Sarhad Journal of Management Sciences, 5(1), 143–156. https://doi.org/10.31529/SJMS.2018.5.1.10

Hong, P., & Nguyen, T. (2020). Factors affecting marketing strategy of logistics business – Case of Vietnam. The Asian Journal of Shipping and Logistics, 36(4), 224–234. https://doi.org/10.1016/J.AJSL.2020.03.004

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Julyanthry, J., Eka, P., Triapnita, N., Butarbutar, N., & Sudirman, A. (2022). Analisis keunggulan bersaing UMKM ditinjau dari aspek modern marketing mix 4PS pada UMKM di kota Pematangsiantar. Jurnal Ilmu Manajemen, 13–26. https://doi.org/10.26740/JIM.V11N1.P13-26

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Publicado

2024-04-01 — Actualizado el 2025-03-13

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